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Personal Grievance Mediations conducted at the Department of Labour: A snapshot

 
 

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INTRODUCTION AND OBJECTIVES

Introduction

The Department of Labour wishes to build its knowledge about the nature of employment relationship problems and in particular, the nature of personal grievances. This survey aims to provide the Department with an initial understanding of the relationships between factors that influence mediations carried out to resolve personal grievances with the view to informing future policy development and research in this area.

In accordance with the provisions of section 148(6)(b) of the Employment Relations Act 2000, the data collection was organised in such a way as to maintain confidentiality of parties.

Objectives

The overall objective of this research is to provide a better understanding of who attends the Department of Labour mediation services for resolution of personal grievances, and what their associated problems and settlements are.

Specific objectives of this research, as outlined in the Terms of Reference (TOR), were:

  • To contribute to scoping the monitoring data needs for Policy to feed into Workplace Services business review process and ongoing development of the department's internal information systems,
  • To provide information to support policy development and in particular to respond to the Employment Relations (Probationary Employment) Amendment Bill,
  • To provide a searchable database to help inform future policy questions.

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